LATIN AMERICA
There is plenty of activity and transformation underway in Latin America that makes it an interesting prospect for businesses looking to expand globally, with the continent well positioned to deliver a range of opportunities for many years to come.
There’s a growing need for new technologies, an ambitious and growing middle class, and ample infrastructure requirements, to name but a few. Whatever your goals, with a network of established agencies providing expert insight and local knowledge, we’re perfectly positioned to support your efforts.
Latin American Members
– Fernando Marcomini, Director, Agency Network, Latin America
“The impact of this year’s global economic slowdown on commodity prices, coupled with political discontent, has calmed the previously noteworthy growth in most of South America. Our customers are watching every centavo of their travel spend. Seven Hall Trees Events and our market leading agencies help our multinational clients get maximum value for their travel Peso or Real every day.”
FAQS
Yes. We have over 100 partner agencies across 6 continents. Every one of those agencies is a carefully vetted local expert and a shareholder in the Seven Hall Trees Events business.
How do you ensure consistency across your global network?
Through rigorous vetting, demanding SLAs and deep relationships with our members. Agencies join Seven Hall Trees Events through a six-step process that ends with board-level approval. Once they join us, they go through an eight-week implementation program that includes data certification and training on our sales, account management and operations processes. Finally, they become shareholders with a vested interest in the reputation and growth of the business. As well as working to the same standards, we’re all working towards the same goal.
What’s your approach to global account management?
We believe account management should be consultative and analytical. Seven Hall Trees Events global account managers (GAMs) don’t just act as day-to-day contacts. They also proactively monitor client programs for savings opportunities and service issues, consolidating data and feedback from each country. At local level, local account managers work closely with GAMs during the implementation process, and are responsible for adherence to service requirements. Our GAMs are also supported by global analysis specialists, who provide market-leading consultancy on all aspects of a client’s business travel and travel expenditure.